Meet Our Team

Our Team

The team have long-standing experience in healthcare, especially in providing elderly care, as well as management. The person designated as the Responsible Individual is Andrea Bacova, who is also the Home Manager. Andrea has over 15 years’ experience in working in care homes and is the person in day-to-day control of running of the Home.

Andrea Bacova

Andrea Bacova

Responsible Individual and Home Manager

I have completed NVQ Level 4 in Health & Social Care and Level 5 Diploma in Leadership and Management. In addition, I have worked for many years with younger adults with Learning Disabilities who had other varied conditions from Mental Health, Autism, Dementia and other conditions which represented itself in challenging behaviours and communication difficulties.

Veronika Bacova

Veronika Bacova

PA to Directors

I have over 16 years of experience working in the Health Industry, including working for the NHS in a hospital, working with children and the elderly, and with learning disabilities. I am very passionate about working with people and have dedicated my life to helping others.  I hold an NVQ Level 4 and I am currently working towards my QCF Level 5 in management. I find my job to be very rewarding and it gives me the opportunity to progress in my career.

Andrea Elgamal

Andrea Elgamal

PA to Directors

I have over 20 years of experience of working in Human resources.  I have worked at Glais House for the past 6 years.  I find the home to be exceptional in its care, as I had my own Mother here as a resident for a while.  It has a very warm and cosy atmosphere with attentive and caring staff to look after the residents.

Senior Carers & Long Serving Staff

The home’s staff will always play a very important role in individuals’ welfare and here are some of our long-serving staff.

Liane Smith

Liane Smith

Senior Care Assistant

I have over 15 years’ experience as a carer.  I love working with the residents, they become like family to us.  It’s a lovely environment to work in, as you're well supported by the management and encouraged to give the best care possible.

Louise Rahaman

Louise Rahaman

Senior Care Assistant

I have been working at Glais House for 16 years.  I really enjoy working with the residents and caring for them.  It’s a great team to be apart of as we all help each other to be the best we can be.

Sarah Williams

Sarah Williams

Activities Co-ordinator

I have been at Glais House for 18 years and enjoy doing the activities with the residents.  It’s a lovely homely atmosphere and we have the ability to really connect with the residents.  The home and the gardens are kept in an immaculate condition.